Terms of service

1. Overview

Welcome to Bilriza Fragrance. These Terms of Service ("Terms") govern your use of our website, services, and the purchase of our products. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our services.

2. Eligibility

To use our site and make purchases, you must:

Be at least 18 years old or have parental/guardian consent

Provide accurate and complete information

Use the services only for lawful purposes

3. Products & Pricing

We strive to display our products and pricing accurately. However:

Prices may change without notice.

We reserve the right to modify or discontinue products at any time.

Product availability is not guaranteed and may vary based on stock.

All prices are listed in Indian Rupee and are inclusive/exclusive of applicable taxes and shipping (as mentioned during checkout).

4. Orders & Payments

By placing an order, you agree that all information provided is accurate and complete.

We reserve the right to refuse or cancel orders at our sole discretion (e.g., suspected fraud, inventory issues, or violation of Terms).

Payment must be completed at the time of purchase using accepted payment methods.

5. Shipping & Delivery

We ship orders to the address provided at checkout. Please ensure accuracy.

Delivery timelines are estimates and may be affected by logistics or unforeseen delays.

We are not liable for delays once the product is handed to the shipping carrier.

For full details, see our [Shipping Policy].

6. Returns & Refunds

We operate a No Return / No Refund policy.
Please refer to our [No Return Policy] for details. Exceptions may apply for damaged or defective items reported within 5 days of delivery.

7. Intellectual Property

All content on our website — including logos, text, images, product descriptions, and branding — is the intellectual property of Bilriza Fragrance and protected under applicable copyright and trademark laws. You may not use, reproduce, or distribute this content without written permission.

8. User Conduct

You agree not to:

Use our website for any unlawful, abusive, or fraudulent purpose.

Attempt to gain unauthorized access to the website or server.

Post false, misleading, or harmful content/reviews.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content, policies, or practices of these external sites. Use them at your own risk.

10. Disclaimer of Warranties

All products and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee:

That our products will meet your personal expectations or preferences.

That the site will be error-free, secure, or uninterrupted.

11. Limitation of Liability

Bilriza Fragrance shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

Your use of or inability to use our website

Purchase or use of our products

Errors or inaccuracies in our content

12. Indemnification

You agree to indemnify, defend, and hold harmless Bilriza Fragrance and its affiliates, directors, and employees from any claim or demand arising from your breach of these Terms or your violation of any law or third-party rights.

13. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with the updated date. Continued use of the website after changes means you accept the new Terms.

14. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of Surat /Gujrat. Any disputes will be subject to the exclusive jurisdiction of the courts in Surat /Gujrat.

15. Contact Information

For questions or concerns about these Terms, please contact:

Bilriza Fragrance
Shop-10 Yogeswer Comp., Shamdham Chowk, Nana Varachha, Surat.
Email: bilrizafragrance7@gmail.com
Phone: +91 9624099438